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PRIVACY POLICY

Effective Date:  25/05/2018

 

 

At  JOANNE ELIZABETH PORTRAITS  we are committed to protecting the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in connection with our photography services.

1. Information We Collect

We may collect personal information from you when you engage our services, such as:

  • Personal Identifiable Information (PII): Name, email address, phone number, mailing address.

  • Photography-Related Information: Details of the event, photoshoot preferences, and other relevant data.

  • Images and Visual Data: Photographs, videos, and other media captured during your photoshoot or event.

  • Payment Information: Billing information, including credit card details, when necessary for transactions.​​

 

2. How We Use Your Information

We use your personal information to:

  • Provide photography services, including communication, planning, and delivering photos.

  • Process payments and manage your account.

  • Improve our services and customer experience.

  • Send important updates, marketing offers, and promotions (with your consent).

  • Comply with legal obligations or as required by law.​

 

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal data. This includes:

  • Encryption of sensitive information, such as payment details.

  • Access control measures to prevent unauthorized access to your data.

  • Secure storage and management of digital images and media files.​

 

4. Sharing of Information

We will not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • With your consent, to share images for promotional purposes.

  • With third-party vendors who assist us in providing services (e.g., payment processors).

  • When required by law or legal processes.

 

5. Your Rights

You have the following rights regarding your personal data:

  • Access and Correction: You may request access to your personal information and ask for corrections if necessary.

  • Data Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.

  • Marketing Preferences: You can opt-out of receiving promotional communications at any time.​

 

6. Retention of Information

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Photographs and related media will be retained based on your contract with us.

7. Cookies and Tracking

We may use cookies and similar tracking technologies on our website to enhance your browsing experience. These technologies help us understand user preferences and improve our services. You may adjust your browser settings to block cookies, but this may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.

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